Genesys Cloud - Developer Community!

Hello, I am trying to use an API to check if a user currently has a profile (by email) and to check which state it is in (including inactive and deleted). I tried using this API but I am getting some strange results.

Hi Connor,

{
  "pageSize": 100,
  "pageNumber": 1,
  "query": [
    {
      "type": "EXACT",
      "fields": [
        "state"
      ],
      "values": [
        "deleted",
        "inactive",
        "active"
      ]
    }
  ],
  "sortOrder": "ASC",
  "sortBy": "name",
  "enforcePermissions": true
}

Hello,

I recommend the same API endpoint that Elisson mentioned - i.e. POST /api/v2/users/search

Just adding how to filter/search by email address on top of this:

{
  "sortOrder": "ASC",
  "pageSize": 100,
  "pageNumber": 1,
  "sortBy": "id",
  "query": [
    {
      "values": [
        "active",
        "inactive",
        "deleted"
      ],
      "fields": [
        "state"
      ],
      "type": "EXACT"
    },
    {
      "values": [
        "THE_EMAIL_ADDRESS_TO_SEARCH_AGAINST"
      ],
      "operator": "AND",
      "type": "EXACT",
      "fields": [
        "email"
      ]
    }
  ]
}

Regards,

Thank you so much!!! 

{  "sortOrder": "ASC",  "pageSize": 100,  "pageNumber": 1,  "sortBy": "id",  "query": [    {      "values": [        "active",        "inactive",        "deleted"      ],      "fields": [        "state"      ],      "type": "EXACT"    },    {      "values": [        "THE_EMAIL_ADDRESS_TO_SEARCH_AGAINST"      ],      "operator": "AND",      "type": "EXACT",      "fields": [        "email"      ]    }  ]}