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  • 1.  Secure IVR Payment Processors

    Posted 03-07-2022 12:30
    No replies, thread closed.
    I am looking for a list of Payment Processors that customers have successfully integrated via Secure IVR to Genesys Cloud.  e.g. Chase Payments, Moneris etc.  I have a customer whose payment processor is either unwilling or unable to integrate via Secure IVR to Genesys Cloud and they are now looking for an alternate Payment Processor.  Thanks.
    #Ask Me Anything (AMA)
    #ArchitectureandDesign
    #Integrations
    #Routing(ACD/IVR)
    #Unsure/Other

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    Martin Bunting
    i3Vision Technologies Inc.
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  • 2.  RE: Secure IVR Payment Processors

    Posted 03-08-2022 00:12
    No replies, thread closed.
    Windcave (formerly Payment Express) here in NZ

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    Vaun McCarthy
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  • 3.  RE: Secure IVR Payment Processors

    Posted 03-09-2022 08:50
    No replies, thread closed.
    In general, any payment processor that has a REST/GRAPH API that supports Basic Auth, User Defined Basic Auth (things like API keys, etc.), or an Oauth like authentication flow should work. Additionally, Lambdas open a ton of options for payment processors- for instance any vendor that has an SDK that can be used via a lambda.

    Vendors with APIs generally configured to work with our solution include:

    stripe 
    Authorize.net 
    First Data (Card Connect) 
    Worldpay 
    Global Collect 
    Sage Pay 
    Square 
    PayPal


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    Christopher Bosken
    Genesys - Employees
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