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  • 1.  Secure Pause API

    Posted 06-05-2025 18:12

    jcp | 2017-10-05 17:16:43 UTC | #1

    Hi, I am using PATCH /api/v2/conversations/calls/{conversationId} to set the recordingState

    However I am getting some failure when trying to issue the PATCH command for a user who is not in the Conversation. Error 403: { "status": 403, "code": "conversation.error.forbidden.not.active.participant", "message": "Requesting user is not active participant on call", "messageWithParams": "Requesting user is not active participant on call", "messageParams": {}, "contextId": "464c6aec-5e30-469c-b574-c303fac56789", "details": [], "errors": [] }

    Many thanks,


    tim.smith | 2017-10-02 17:10:30 UTC | #2

    That's correct. You can't manipulate other people's conversations in PureCloud at this time.


    system | 2017-11-02 17:10:46 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1882