Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Secure Pause in Scripts and UI

  Thread closed by the administrator, not accepting new replies.

  • 1.  Secure Pause in Scripts and UI

    Posted 01-22-2019 17:01
    No replies, thread closed.
    Hi,

    Does anyone know if you setup the function for a secure pause within a script for an agent to self activate, will the padlock icon in the toolbar on the call itself disable to the secure pause if the agent does not end it from the script?

    #Outbound
    #Security

    ------------------------------
    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
    ------------------------------


Related Content