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Secure Third-Party Apps Before Peak Demand Hits - Check out our most recent Blog Post

  • 1.  Secure Third-Party Apps Before Peak Demand Hits - Check out our most recent Blog Post

    Posted 2 days ago

    As we enter the holiday retail and open enrollment season, we want to highlight an important priority: securing your Genesys Cloud environment, particularly around third-party apps and integrations. This period brings increased activity-and with it, elevated risk. 

    Our team has published a new blog with practical steps you can take now to strengthen your security posture. You can read it here 

    Key recommendations include: 

    • Reviewing and tightening integration permissions 

    • Validating vendors and limiting third-party access 

    • Strengthening authentication for admin and integration entry points 

    • Monitoring for unusual activity or failed integration calls 

    • Performing quick, routine housekeeping check-ins 

    For deeper, prescriptive guidance, we also encourage your teams to review the Hardening the Genesys Cloud Environment Customer Guide 


    #Security

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    Kimberly Anthony
    Product Support
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