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Seeing time in meal/break status

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  • 1.  Seeing time in meal/break status

    Posted 04-28-2017 16:14
    No replies, thread closed.

    Is there a way for agents to see how long they have been in a status...For example, when the status is changed to "meal", can they check to see how long they have been in that status if they forget when they switched out of available?



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