Adrian_Santamaria | 2024-10-09 17:18:36 UTC | #1
Hello! We are trying to develop a solution to send media files in message conversations, but not from an agent but from a flow/bot.
So, we tried to implement what is explained in the Developer Center guide, inside an AWS Lambda that we would invoke from the flow/bot. However, 2 of the described methods (POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media and POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages, are available only using tokens with User Context, so Client Credentials do not work.
Is there another way to achieve this? There are many use cases when a customer requests documents via self-service bot, so we need a way to send them.
Adrian_Santamaria | 2024-10-16 08:39:46 UTC | #2
Do you have any ideas?
system | 2024-11-15 08:40:37 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 29788