varun | 2023-10-11 05:25:47 UTC | #1
Hi, wanted to know who I can send message to genesys while i use IVR flow from external source, is there is any way I can use WEBhook or API or something?
tim.smith | 2023-10-11 14:00:08 UTC | #2
What do you mean "send a message to Genesys"? Genesys is a company; I assume you're trying to accomplish something within Genesys Cloud, but what?
varun | 2023-10-11 15:08:32 UTC | #3
I am using IVR flow, now I want to use an API that I can send what user says to the server and then send a response from server back and use that response to send it to the user
is it possible, if not can you please suggest any approach.
tim.smith | 2023-10-11 15:34:27 UTC | #4
It sounds like this is a duplicate of your other post: https://developer.genesys.cloud/forum/t/send-a-text-to-genesys-cloud-and-then-to-user/22465/3. There's no feature to send arbitrary messages to a user in Genesys Cloud
system | 2023-11-11 15:35:12 UTC | #5
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This post was migrated from the old Developer Forum.
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