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  • 1.  Send SMS From Service

    Posted 06-05-2025 19:20

    Kyle_Ross | 2019-10-31 16:52:31 UTC | #1

    I am trying to create an application that sends out SMS messages from a windows service. It will be hosted on an Azure VM so I will not be able to monitor it that much so i need to to run on it's own. I know I can't create conversations from client credentials, but is there another way to authenticate without requiring user interaction? If need be i can store the username and password but would rather not. Or is there another way to send out SMS messages besides creating a conversation and sending a message in that conversation?


    tim.smith | 2019-10-31 17:23:10 UTC | #2

    PureCloud isn't meant to be an arbitrary outbound SMS service. You can request new features at https://purecloud.ideas.aha.io/ideas.

    Note that attempting to simulate an agent login without a human present will likely constitute abuse of the platform.


    anon35336826 | 2019-11-06 13:47:16 UTC | #3

    If you're looking for Outbound SMS Campaigns, there's already an Aha! idea for it, which is marked as "In Development": https://purecloud.ideas.aha.io/ideas/CLDIG-I-85


    system | 2019-12-07 13:47:23 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6388