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Sending a fax Correlation ID?

  • 1.  Sending a fax Correlation ID?

    Posted 06-05-2025 18:02

    David_McClain | 2019-05-18 03:25:43 UTC | #1

    I am trying to send a fax using the api, I successfully create a fax conversation and get the upload URL, however when posting the file to the url I get a bad request.

    postConversationsFaxes success! data: { "id": "8cc4f81e-5a78-4eb1-a562-2cf49532b7c6", "uploadDestinationUri": "https://apps.mypurecloud.com/uploads/outboundfax/8cc4f81e-5a78-4eb1-a562-2cf49532b7c6?token=0N9GsLjKmmCa5Vv-ky3D7IjjnkLiKIj2MGL7x_8QkhXQw7KGNjZvqHVUapWhTIBCiZJQ9b4c9Tnvz5a_z14Osg", "uploadMethodType": "MULTIPART_POST", "selfUri": "/api/v2/conversations/faxes" }


    David_McClain | 2019-05-18 03:25:25 UTC | #2

    I was able to get it to post properly and received a correlation ID, what is this ID meant for?

    correlationId: "d8f45ce1-8394-46e1-b7c1-31d90a536ff5"


    tim.smith | 2019-05-20 13:57:38 UTC | #3

    The correlation ID is used internally by Genesys to find things in logs.


    system | 2019-06-20 13:57:41 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5177