Genesys Cloud - Developer Community!

For the Service Now Knowledge connector app, does it use the same IP ranges as Data Actions for calling out to Service Now?

We are wanting to whitelist the IP addresses used if possible.

Bump

Can anyone confirm?

Are these the same as found in /api/v2/ipranges listed as API or DataAction or something else?

To get a definitive answer to this I would recommend opening a support case as the forums have no SLAs or support guarantees.

Thanks Jason,

I'll raise a case. Usually I find the forum to be faster :)