Genesys Cloud - Main

Hi All 

I am trying to implement ServiceNow Data Action however receiving some error when i run the test. Basically i found the following on AppFoundary https://appfoundry.genesys.com/filter/genesyscloud/listing/827a2f4d-9056-486c-b854-5249c1211553

Download the content and imported this under Integration -> Actions 

I do understand I would need to swap out the host.service-now.com with our servicenow domain and i have done that however receiving the following error 

NB: I have remove the host and number for privacy purpose

Appreciate any assistance with this request.

{
  "message": "The URL for a PureCloud action is required to start with '/api/' because the domain of your PureCloud region will always be added to the front of the URL. The URL resolved to [https://host.service-now.com/api/now/table/sys_user?mobile_phone=xxxxxxxxxx]",
  "code": "bad.request",
  "status": 400,
  "messageParams": {},
  "contextId": "68dab7bb-182a-4642-8d0b-0e3e8e8582ff",
  "details": [
    {
      "errorCode": "ACTION.PROCESSING"
    }
  ],
  "errors": []
}

Hello,

Which integration did you import the Data Actions into?

You'll need to use the 3rd party web services integration, it won't work with the same integration you use for creating Data Actions for Genesys API.

{  "message": "The URL for a PureCloud action is required to start with '/api/' because the domain of your PureCloud region will always be added to the front of the URL. The URL resolved to [https://host.service-now.com/api/now/table/sys_user?mobile_phone=xxxxxxxxxx]",  "code": "bad.request",  "status": 400,  "messageParams": {},  "contextId": "68dab7bb-182a-4642-8d0b-0e3e8e8582ff",  "details": [    {      "errorCode": "ACTION.PROCESSING"    }  ],  "errors": []}