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  • 1.  ServiceTitan Integration with Genesys Cloud

    Posted 20 days ago

    Hi Team,

    Is there any documentation or guidance available for Service Titan integration with Genesys Cloud? Kindly provide it, as it would be very helpful for our implementation and understanding.


    #API/Integrations

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    Srikanth k s
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  • 2.  RE: ServiceTitan Integration with Genesys Cloud

    Posted 20 days ago

    Hi Srikanth 

    -

    I believe there isn't specific documentation for integrating with ServiceTitan like we have for Salesforce, Zendesk, ServiceNow, etc.

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    What is POSSIBLY possible to do (and I say possible because I'm not familiar with ServiceTitan) would be to use integration via the "Embeddable Framework".
    I'll leave the documentation here so you can look into the topic further.
    -


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    Kaio Oliveira
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

    PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
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