Ronald_Tsang | 2019-04-12 04:24:02 UTC | #1
Hi
Is there anything in the roadmap to address the ANI version of sessionDNIS? sessionDNIS: https://developer.mypurecloud.com/forum/t/new-dimensions-in-analytics/4236
We'd like to use a sessionANI to determine which agent performed an outbound transfer to a particular number for reporting purposes,
tim.smith | 2019-04-12 14:44:47 UTC | #2
I don't know if that's currently planned, but you can request it and share your use case at https://purecloud.ideas.aha.io/ideas.
system | 2019-05-13 14:51:14 UTC | #3
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