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Setting Contactable Time Set for Callbacks and VM

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  • 1.  Setting Contactable Time Set for Callbacks and VM

    Posted 08-11-2020 15:47
    No replies, thread closed.
    Is there a way to set when a callback is triggered?  We have west coast callers that may call in and leave a VM or a callback, once our east coast agents log in, the CBs and VMs are being returned.  Anyone have any ideas to prevent the calls from not going our until the PST time zone?

    Thanks as always
    #PlatformAdministration

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    Michael McQuaid
    AdaptHealth LLC
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