Garrett_Jason | 2020-08-21 16:23:06 UTC | #1
I am looking to see if we can assign an Extension Number to route to a Call Flow, or Call Route, or even directly to a Queue? Then while in a Inbound Call Flow and entering an extension, if a specific extension is entered, PureCloud will transfer over to the assigned Inbound Call Flow/Call Route/Queue directly
anon28885283 | 2020-08-24 11:50:12 UTC | #2
This is a general configuration question so it's more appropriate to be posted on the PureCloud Community Forum. Having said that, extensions can only be assigned to users or groups.
system | 2020-09-24 12:02:51 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 8637