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  • 1.  Share reports on PureCloud

    Posted 02-25-2019 20:00
    No replies, thread closed.

    If we could share reports with other users would be great. 

    We have one report which needs to be completed daily, and another one weekly. 
    But if that user is away, then we can't access the criteria of that report. 
    We have to try and replicate it by written instruction, if thats even up to date or available. 

    If we had a report that could be built by an 'Admin' user, and shared with other profiles, either by Role or Profile, this would keep the report criteria and data consistent. 

    #Reporting/Analytics

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    Glen Tylee
    Fonterra
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  • 2.  RE: Share reports on PureCloud

    Posted 02-26-2019 03:59
    No replies, thread closed.
    Hi Glen

    Totally agree with you. This should have been done long ago. It should also allow us to export the settings/filters of the report and import to another site or another user account.

    Cheers
    MY​

    ------------------------------
    Meng Yong Choo
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    Original Message


  • 3.  RE: Share reports on PureCloud

    Posted 02-26-2019 04:30
    No replies, thread closed.
    Hi Glen,

    It's on the Ideas Lab already: https://purecloud.ideas.aha.io/ideas/CLDIG-I-306

    If you can get people to Vote on it it'll be noticed by Genesys and get in to the eyes of the people that make decisions on adding features ;-)

    ------------------------------
    Craig Stevenson
    https://www.linkedin.com/in/craig-stevenson-contact-centre-cx-specialist-b5249996/

    QPC UK
    https://www.linkedin.com/company/qpc/
    ------------------------------

    Original Message


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