Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Sharing reports and performance views

    Posted 10-13-2021 06:58
    No replies, thread closed.
    Hi,

    I'd like to know if there's any possibility for sharing performance views (that is, share a view that you have saved with another users so they have not to reconfigure again the view) and reports (it seems every user only sees reports created by himself, but cannot see/run reports created by other users)

    Thanks
    #Reporting/Analytics

    ------------------------------
    Daniel Ondiviela
    WE ARE MARKETING, S.L.U.
    ------------------------------


  • 2.  RE: Sharing reports and performance views

    Posted 10-14-2021 12:51
    No replies, thread closed.
    Hi Daniel,

    Full disclosure here - I work for Brightmetrics - but, this is one of the very things we created Brightmetrics to do. Our analytics product allows dashboards and reports to be easily shared across users and limited to viewership or editing permissions as needed.

    We're an AppFoundry vendor and we offer a 30 day trial - feel free to check us out. We'd also be happy to take you through a demo. 

    Please let me know if you have any questions.

    ------------------------------
    Peter Hornberger
    Brightmetrics
    ------------------------------



  • 3.  RE: Sharing reports and performance views

    Posted 10-17-2021 15:48
    No replies, thread closed.
    For Performance Views, Just copy the URL from your browser and share that, and from there they can save that view with the same parameters themselves. - As you update filters etc the url updates too.

    Not sure if about the reports though.

    ------------------------------
    Anton Vroon
    KiwiBank
    ------------------------------



  • 4.  RE: Sharing reports and performance views

    Posted 03-04-2024 11:23
    No replies, thread closed.

    It does not give the same view to other user, meaning other user can see the same columns that i had on my saved view even though i share the URL and open it in same browser.



    ------------------------------
    suyog gupta
    Health Alliance Plan
    ------------------------------

    Original Message


  • 5.  RE: Sharing reports and performance views

    Posted 03-05-2024 11:54
    No replies, thread closed.

    Hi Daniel,

    This is on our roadmap for 2024.  We are currently scoping this feature.  You can track this by following ANLS-I-846 in our Ideas portal.

    Thanks!

    Greg



    ------------------------------
    Greg Cole
    Genesys - Employees
    ------------------------------



Related Content