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  • 1.  Shift trade on Genesysy Tempo

    Posted 04-11-2022 09:41
    No replies, thread closed.
    Hi All,

    I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

    Many Thanks
    SP.
    #Scheduling
    #Tempo
    #WorkforceManagement

    ------------------------------
    Saravana Prabhu
    Accenture Solutions Private Limited
    ------------------------------


  • 2.  RE: Shift trade on Genesysy Tempo

    GENESYS
    Posted 04-12-2022 04:58
    No replies, thread closed.
    Hi Saravana,

    This feature hasn't been released yet - the expected release date late Q2/ early Q3.

    Hope that helps


    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 3.  RE: Shift trade on Genesysy Tempo

    Posted 04-12-2022 06:06
    No replies, thread closed.
    Hi Tracy,

    That was real quick thanks for the swift response.

    Regards,
    Saravana Prabhu



    ------------------------------
    Saravana Prabhu
    Accenture Solutions Private Limited
    ------------------------------



  • 4.  RE: Shift trade on Genesysy Tempo

    Posted 07-18-2022 05:19
    No replies, thread closed.
    Hello Tracy!

    Any news on this yet? We have a potential customer who is going to do a PoC for Genesys Cloud and also WFM side of things. One of their requirements is shift trading as well as mobile app usage.

    Thank you!


    ------------------------------
    Riitta Richard
    Advania Finland Oy
    ------------------------------



  • 5.  RE: Shift trade on Genesysy Tempo

    GENESYS
    Posted 07-18-2022 06:22
    No replies, thread closed.
    Hi Riitta,

    It is showing 'still in progress' - the tentative date is now early Q4

    ------------------------------
    Tracy
    Genesys
    ------------------------------



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