Hi All,

I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

Many Thanks
SP.
#Scheduling
#Tempo
#WorkforceManagement

------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------

Hi Saravana,

This feature hasn't been released yet - the expected release date late Q2/ early Q3.

Hope that helps

------------------------------
Tracy
Genesys
------------------------------

Original Message:
Sent: 04-11-2022 09:41
From: Saravana Prabhu
Subject: Shift trade on Genesysy Tempo

Hi All,

I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

Many Thanks
SP.
#Scheduling
#Tempo
#WorkforceManagement

------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------

Hi Tracy,

That was real quick thanks for the swift response.

Regards,
Saravana Prabhu



------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------

Original Message:
Sent: 04-12-2022 04:57
From: Tracy Vickers
Subject: Shift trade on Genesysy Tempo

Hi Saravana,

This feature hasn't been released yet - the expected release date late Q2/ early Q3.

Hope that helps

------------------------------
Tracy
Genesys

Original Message:
Sent: 04-11-2022 09:41
From: Saravana Prabhu
Subject: Shift trade on Genesysy Tempo

Hi All,

I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

Many Thanks
SP.
#Scheduling
#Tempo
#WorkforceManagement

------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------

Hello Tracy!

Any news on this yet? We have a potential customer who is going to do a PoC for Genesys Cloud and also WFM side of things. One of their requirements is shift trading as well as mobile app usage.

Thank you!


------------------------------
Riitta Richard
Advania Finland Oy
------------------------------

Original Message:
Sent: 04-12-2022 04:57
From: Tracy Vickers
Subject: Shift trade on Genesysy Tempo

Hi Saravana,

This feature hasn't been released yet - the expected release date late Q2/ early Q3.

Hope that helps

------------------------------
Tracy
Genesys

Original Message:
Sent: 04-11-2022 09:41
From: Saravana Prabhu
Subject: Shift trade on Genesysy Tempo

Hi All,

I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

Many Thanks
SP.
#Scheduling
#Tempo
#WorkforceManagement

------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------

Hi Riitta,

It is showing 'still in progress' - the tentative date is now early Q4

------------------------------
Tracy
Genesys
------------------------------

Original Message:
Sent: 07-18-2022 05:18
From: Riitta Richard
Subject: Shift trade on Genesysy Tempo

Hello Tracy!

Any news on this yet? We have a potential customer who is going to do a PoC for Genesys Cloud and also WFM side of things. One of their requirements is shift trading as well as mobile app usage.

Thank you!


------------------------------
Riitta Richard
Advania Finland Oy

Original Message:
Sent: 04-12-2022 04:57
From: Tracy Vickers
Subject: Shift trade on Genesysy Tempo

Hi Saravana,

This feature hasn't been released yet - the expected release date late Q2/ early Q3.

Hope that helps

------------------------------
Tracy
Genesys

Original Message:
Sent: 04-11-2022 09:41
From: Saravana Prabhu
Subject: Shift trade on Genesysy Tempo

Hi All,

I see that shift trade option isn't available on Genesys Tempo Mobile App, am I missing something or its still not released, if not when(Roadmap) can we expect it please.

Many Thanks
SP.
#Scheduling
#Tempo
#WorkforceManagement

------------------------------
Saravana Prabhu
Accenture Solutions Private Limited
------------------------------