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Single ping lost - Not Responding

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  • 1.  Single ping lost - Not Responding

    Posted 08-20-2021 03:52
    No replies, thread closed.

    Hi guys

    Would a single lost ping result in a Not Responding State and that agent missing an inbound call due to this?

    Thanks,

    Stan


    #Telephony

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    Stan Vasil
    eleven (GEMA Consulting Ireland Limited)
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