Genesys Cloud CX

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  • 1.  Single Sign On

    Posted 08-01-2022 09:51

    Thank you for your time, I would like to ask you regard to SSO in cloud had anyone implement it before inside genesys cloud and if its

    could you please share with us your experience and which solution you have used. Also is it possible to use AD for this feature


    Mohannad haddad
    Fourth Dimension Systems LLC

  • 2.  RE: Single Sign On

    Top 25 Contributor
    Posted 08-02-2022 04:00
    we did it with azure and it was dead easy, we just followed the Genesys guide

    Andy Jackson
    Ten Lifestyle Management Limited

  • 3.  RE: Single Sign On

    Posted 08-02-2022 10:08
    Our IT security team followed the guide below and we were running SSO in less than 1 day.

    Vincent Sabolboro
    ATB Financial