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  • 1.  SipTrunk to PureCloud

    Posted 10-29-2019 10:22
    No replies, thread closed.
    Hi!

    It's possible to create a SipTrunk to PureCloud, and register from my PBX to PureCloud? (and not just make a trunk from PureCloud to my PBX)
    We use PureVoice and we do not use a in-site edge. Really, I don't wan to put my PBX connected to internet or put a new hardware for SBC.

    The more simple... maybe could be just register agains PureCloud. ?It's possible?

    Thanks a lot!
    #SIP/VolP
    #Telephony

    ------------------------------
    Rodrigo Hernandez

    ------------------------------


  • 2.  RE: SipTrunk to PureCloud

    Posted 10-29-2019 10:36
    No replies, thread closed.
    Setting up a SIP Trunk between PureCloud Voice and a PBX falls under Bring Your Own Carrier (BYOC) Cloud:

    https://help.mypurecloud.com/articles/about-byoc-bring-your-own-carrier/

    https://help.mypurecloud.com/faq/can-i-use-byoc-cloud-with-purecloud-voice/

    So, you would have to contact sales to get BYOC Cloud added to your subscription to be able to set up such a BYOPC Trunk. If you don't want to use it for outbound calls from PureCloud to the PBX, you would not add that trunk to any of your Outbound Routes, but you still need it in place to receive the inbound calls from the PBX for what you describe.

    To the best of my understanding.

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


  • 3.  RE: SipTrunk to PureCloud

    Posted 10-29-2019 10:56
    No replies, thread closed.
    Thanks!

    Yes, BYOC Cloud is buy and added to the org..
    And this is my problem. I only see trunks for register against the PBX, I don't see options for register a from my PBX, some Public IP from PureCloud for register.

    ?some one know if its possible?
    Or the only way is register from Purecloud to the PBX / SBC?

    Thanks!!

    ------------------------------
    Rodrigo Hernandez
    ------------------------------

    Original Message


  • 4.  RE: SipTrunk to PureCloud

    Posted 10-29-2019 13:40
    No replies, thread closed.
    Public IPs are listed by region at https://help.mypurecloud.com/articles/byoc-cloud-public-sip-ip-addresses/

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


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