Genesys Cloud - Main

HI,

Is there any way to monitor on how many times a customer sends in STOP when replying to an SMS message.

Richard 

#DigitalChannels

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Richard Johnson
Connect Managed Services (UK) Limited
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Hello Richard, 

I cant think of anyway that this can be done and might be worth an idea. But I would need more details/context.

1. Is it just one customer?
2. Are they repeatedly sending STOP to 1 SMS message? 

Cheers, 

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Cameron Tomlin
Online Community Manager/Moderator
Genesys - Employees
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