Hello,
As per recent announcement , there is an agent-initiated recording button to be launched. Unfortunately, there is not much information provided on how it would look like in the Conversation Details. It is not even there on the linked idea either. Can someone from product team help with change management instructions? I am mainly interested in seeing before vs. after for conversation details panel as well as how administrator can ensure permissions are not automatically assigned to all agents on Day 1 of release.
Thank you
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Darshan
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