Hello,
No, the POST /api/v2/analytics/conversations/aggregates/query does not provide sorting capabilities (does not have sorting parameters).
You can see all available parameters of the POST /api/v2/analytics/conversations/aggregates/query endpoint in API Explorer, under API Request section. This endpoint does not expose parameters to sort the results.
Regards,
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Jerome Saint-Marc
Senior Development Support Engineer
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Original Message:
Sent: 04-29-2025 09:53
From: Anna Mazor
Subject: Sort conversations/aggregates/query API response by time
Hello,
We use /api/v2/analytics/conversations/aggregates/query .
The question is :
Is it possible to have the response sorted by time/order of entry by purpose, for example, first IVR, then queue, then representative, and so on?
Thank you
Anna
#PlatformAPI
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Anna Mazor
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