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Hello,

We use /api/v2/analytics/conversations/aggregates/query .

The question is :

Is it possible to have the response sorted by time/order of entry by purpose, for example, first IVR, then queue, then representative, and so on?

Thank you

Anna

#PlatformAPI

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Anna Mazor

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Hello,

No, the POST /api/v2/analytics/conversations/aggregates/query does not provide sorting capabilities (does not have sorting parameters).

You can see all available parameters of the POST /api/v2/analytics/conversations/aggregates/query endpoint in API Explorer, under API Request section. This endpoint does not expose parameters to sort the results.

Regards,

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Jerome Saint-Marc
Senior Development Support Engineer
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