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  • 1.  Speeding Up Architect Development and AI Test Automation

    Posted 20 days ago

    Hello everyone,

    I'm doing some research and would like to understand what you have been doing to accelerate development in the IVR/Architect space, including bots, as well as the area of automated testing using AI. I'm looking for alternatives to improve the performance of implementations.

    My linkedin: Victor Oliveira | LinkedIn


    #Architect
    #Archy
    #CXasCode
    #DataActions
    #EmbeddableFramework
    #Integrations
    #MobileMessenger
    #PlatformAPI
    #PlatformCLI
    #PlatformSDK
    #Scripts
    #Triggers
    #Uncategorized
    #WebMessaging

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    Victor Soares
    Gerente técnico
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  • 2.  RE: Speeding Up Architect Development and AI Test Automation

    Posted 20 days ago

    Hi Victor,

    What has helped a lot in our projects was standardizing reusable components, moving complex integrations outside Architect, and adopting more CX as Code practices for versioning and deployment.

    We've also been using AI to accelerate documentation, test scenarios, prompt validation, and some regression testing activities.

    There's definitely a lot of opportunity combining AI with automated IVR and bot testing workflows.



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    Gabriel Garcia
    NA
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  • 3.  RE: Speeding Up Architect Development and AI Test Automation

    Posted 20 days ago
    Hi Gabriel,
     
    Thank you for your reply. We're also using CX as Code here, and I believe this is already a reality for accelerating projects, aligned with external AI such as Cloud, which has been very supportive.
     
    Thank you.


    ------------------------------
    Victor Soares
    Gerente técnico
    ------------------------------

    Original Message


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