Genesys Cloud - Main

 View Only

Sign Up

  • 1.  SSL errors on VVX 311

    Posted 17 days ago

    Hi, are these major errors normal on a VVX 311 on Genesys Cloud? Also, is there a way to capture all SIP phone traffic on a VVX 311 phone which the PC connects to as well via the PC port on the back of the VVX 311? 

    0202233759|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203010046|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203022336|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203034628|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203050923|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203063217|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)
    0203075512|sip  |5|00|SSL_get_error nLen -1 errno 110 nError 5  = (0)error:00000000:lib(0):func(0):reason(0)


    #Telephony

    ------------------------------
    Mark Gonzales
    NA
    ------------------------------


  • 2.  RE: SSL errors on VVX 311
    Best Answer

    Posted 17 days ago

    Hello Mark,

    I believe that errno 110 error may be an error from the phone itself, saying that there was a connection timed out. 



    ------------------------------
    Jason Kleitz
    Online Community Manager/Moderator
    ------------------------------