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  • 1.  Staffing Groups (Time-off Requests)

    Posted 03-14-2024 11:09
    No replies, thread closed.

    Can someone tell me if the ability to create staffing groups within the Time-off request section is available yet? I saw it in the resource section and it said the needed permissions were Workforce Management>Staffing Group>Add, Delete, Edit and View but when I requested the permissions be added to my role I was told this is not available yet. 


    #Roadmap/NewFeatures

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    Melissa Palmer
    Cox Automotive Corporate Services, LLC
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  • 2.  RE: Staffing Groups (Time-off Requests)
    Best Answer

    Posted 03-14-2024 20:24
    No replies, thread closed.

    Yes, this was released this week.  Check out the release notes here:  Genesys Cloud release notes - Genesys Cloud Resource Center (mypurecloud.com)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Staffing Groups (Time-off Requests)

    Posted 03-15-2024 10:14
    No replies, thread closed.

    Thank you, Robert!! It is showing up for me as of this morning! I appreciate you!



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    Melissa Palmer
    Cox Automotive Corporate Services, LLC
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