Workforce Engagement Management

Hi All - 

Does anyone know what the minimum data requirements are to be able to generate Staffing Requirements? We are trying to running the Staffing Requirement Engine, and getting this kicked back to us "The selected forecast does not have enough data to generate a graph."

#Workforce Management
#Forecasting

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Russell Donald
InflowCX
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Hello @Russell Donald,

The forecast you use to generate Staffing Requirements should have at least 2 weeks.  I suspect the forecast you used only has 1 week and that is why a graph cannot be generated.  You should, however, see the requirements in the grid below where the graph typically appears.  

Thanks,

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Belinda Herrera
Genesys, Staff Product Manager
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