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We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

So there's no content at all in the response body? Not even a contextId or a correlationId? you should be getting more back from the API than just the http status even in an error state. Perhaps you could post a cURL from postman?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

Yes exactly here cURL. I hide Auth bearer token for security reason.

Here (I used Postman API collection from Genesys Site only)

curl --location 'https://api.mypurecloud.com/api/v2/workforcemanagement/businessunits/020193c2-e20d-4c08-92cc-24a886c9ecae/weeks/2025-03-10/schedules/8de636b7-3537-4a71-b054-6c0fa507ccb7/agentschedules/query' \
--header 'Content-Type: application/json' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: bearer ****************************************************-Rg' \
--data '{
  "managementUnitId": "0e7417b0-b355-4e41-b9a1-a3ec9526b5f0"
}'

So there's no content at all in the response body? Not even a contextId or a correlationId? you should be getting more back from the API than just the http status even in an error state. Perhaps you could post a cURL from postman?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

That all looks right. I think I'm going to have to refer you to care as we'd need some more information (correlationid specifically) to investigate what's going wrong (and we can't actually debug any further here in the forum).

Yes exactly here cURL. I hide Auth bearer token for security reason.

Here (I used Postman API collection from Genesys Site only)

curl --location 'https://api.mypurecloud.com/api/v2/workforcemanagement/businessunits/020193c2-e20d-4c08-92cc-24a886c9ecae/weeks/2025-03-10/schedules/8de636b7-3537-4a71-b054-6c0fa507ccb7/agentschedules/query' \
--header 'Content-Type: application/json' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: bearer ****************************************************-Rg' \
--data '{
  "managementUnitId": "0e7417b0-b355-4e41-b9a1-a3ec9526b5f0"
}'

So there's no content at all in the response body? Not even a contextId or a correlationId? you should be getting more back from the API than just the http status even in an error state. Perhaps you could post a cURL from postman?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?

No issues thanks for trying we are still in QA that is why I did not reach our to Care first but let me try with them thanks

That all looks right. I think I'm going to have to refer you to care as we'd need some more information (correlationid specifically) to investigate what's going wrong (and we can't actually debug any further here in the forum).

Yes exactly here cURL. I hide Auth bearer token for security reason.

Here (I used Postman API collection from Genesys Site only)

curl --location 'https://api.mypurecloud.com/api/v2/workforcemanagement/businessunits/020193c2-e20d-4c08-92cc-24a886c9ecae/weeks/2025-03-10/schedules/8de636b7-3537-4a71-b054-6c0fa507ccb7/agentschedules/query' \
--header 'Content-Type: application/json' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: bearer ****************************************************-Rg' \
--data '{
  "managementUnitId": "0e7417b0-b355-4e41-b9a1-a3ec9526b5f0"
}'

So there's no content at all in the response body? Not even a contextId or a correlationId? you should be getting more back from the API than just the http status even in an error state. Perhaps you could post a cURL from postman?

Yes I am using Postman for data analysis.

There is no result in any format. Postman Raw response Tab for same parameters

Looks like you're using Postman. Can you show the "Raw" response tab? 

Sure in params you can see below

and under Body (raw) I put this

IDs are valid and Genesys Development Center UI gave me result. 

This is what I see in postman for above API payload request.

Thanks for looking into it.

Can you post the body of the response?

We are using POST - /api/v2/workforcemanagement/businessunits/:businessUnitId/weeks/:weekId/schedules/:scheduleId/agentschedules/query and providing valid path variables key businessUnitId, weekId (yyyy-MM-dd) and scheduleId. In postman under Body RAW we put valid managementUnitId but still I am getting Status 400 while calling the API.

Not sure what am I missing ?