Spyros_Capetanopulos | 2018-07-10 20:10:55 UTC | #1
Hello, I'm trying to do an IVR Outbound, but I want to assign the campaign that is selected from the campaign manager, then create a PureCloud Data Actions to get the ID or the name of the queue assigned to the campaign.
But at the time of assigning the ID of the Queue, I get that it does not accept string.
Try to create a new variable of type queue, and perform a ToQueue ("Name or queue ID"), but do not allow it.
I hope you can help me.
Thank you
Jason_Mathison | 2018-07-11 13:39:17 UTC | #2
You might be able to use the parallel array workaround that is discussed here:
https://help.mypurecloud.com/articles/convert-string-value-typed-value/
system | 2018-08-11 13:39:18 UTC | #3
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