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Summarising outbound sms interactions

  • 1.  Summarising outbound sms interactions

    Posted an hour ago

    Hi there - with the updated UI in October, our ability to summarise interactions from outbound SMS was removed. Has anyone else had this issue, and know when we might be able to resolve it? It interrupts our workflow


    #AICopilot(Agent,SupervisorAdmin)

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    Deanna Sofia
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