Michael.Shrall | 2020-03-03 17:58:06 UTC | #1
When making an outbound call through an API or from Embeddable framework, is there a way to add an extension to the phone number dialed which will send the extension digits after the call is made or have the ability to click something to send them like you can do on an iphone? As an alternative, is there way to play dtmf tones through the API for an active conversation?
tim.smith | 2020-03-03 18:21:22 UTC | #2
Michael.Shrall, post:1, topic:7257
is there a way to add an extension to the phone number dialed which will send the extension digits after the call is made or have the ability to click something to send them like you can do on an iphone?
This is not currently possible in Genesys Cloud.
Michael.Shrall, post:1, topic:7257
is there way to play dtmf tones through the API for an active conversation?
POST /api/v2/conversations/{conversationId}/participants/{participantId}/digits
system | 2020-04-03 18:21:28 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 7257