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  • 1.  Survey every 60 days

    Posted 06-05-2025 19:20

    Natacha_Llona | 2020-07-01 16:36:27 UTC | #1

    Hello,

    Our customer woukd like to only send a survey for a client, once every 60 days, no matter how many times the customer calls. Is possible to configure that?


    tim.smith | 2020-07-07 13:11:36 UTC | #2

    General configuration questions are best suited for the Genesys Cloud Community Forum. You can read more about creating and configuring surveys on the Resource Center: https://help.mypurecloud.com/articles/about-web-surveys/


    system | 2020-08-07 13:11:38 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8164