Hello,
Thank you for sharing, Shelby. We have identified the problem and published an update to the notification service, resolving the issue. Notifications are working as intended again, but please do let us know if you have any further feedback.
Best,
Kylee
------------------------------
Kylee Kasper, Product Manager[Designation]
Genesys - Employees
------------------------------
Original Message:
Sent: 06-03-2025 15:28
From: Shelby Cronk
Subject: Tempo Notifications
Yes, they do.
------------------------------
Shelby Cronk
Original Message:
Sent: 06-03-2025 00:14
From: Vaun McCarthy
Subject: Tempo Notifications
Have the notification permissions been given to the role/users in Genesys Cloud? Do they get the notifications if they're logged into the browser UI?
------------------------------
Vaun McCarthy
Original Message:
Sent: 06-02-2025 17:54
From: Shelby Cronk
Subject: Tempo Notifications
I see in the Tempo Application FAQs that there are supposed to be notifications for schedule publishing, changes, etc. However, I am not see those notifications appear on my iPad even though notifications are allowed in the iPad settings.
Any recommendations to receive these notifications?
#Tempo(MobileApp)
#Notifications/Alerts
------------------------------
Shelby Cronk
------------------------------