lukel | 2018-07-16 17:42:51 UTC | #1
I setup a test organization and want to do some test calls with the purecloud call simulator to check my integration interactions with the pureCloud api. Having trouble adding Voice or any telephony option in a dev capacity. If you could point me in the right direction, it would be much appreciated.
tim.smith | 2018-07-16 19:47:32 UTC | #2
Could you elaborate on what sort of trouble you're having? Specific APIs you're using, what errors you're getting, etc.
lukel | 2018-07-17 12:52:19 UTC | #3
Hi Tim,
First of all, apologies if this was the wrong forum to ask the question in, or if I worded it poorly. The main trouble I’m having is getting some test numbers setup for doing some test calls. The developer org setup page talks about pre-req steps, but I was having trouble trying to add PureCloud Voice to my developer org. Is that how I should go about setting up a test phone line for performing test phone calls? Our software we are integrating with your APIs (conversationsAPI, etc). uses call events for triggers.
So, to recap: how do I get my developer org setup for a test phone line to use with the PureCloud Call Simulator?
tim.smith | 2018-07-17 12:57:05 UTC | #4
For any licensing issues (like getting PCV enabled), please contact your PureCloud sales rep.
General PureCloud configuration questions are outside the scope of this forum; it is for API and customization related topics. For general PureCloud questions, you can post in the PureCloud Community Forum or open a ticket with PureCloud Customer Care.
system | 2018-08-17 12:57:09 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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