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  • 1.  The page defending the orchestrators is not counting towards any points.

    Posted 27 days ago

    The page defending the orchestrators is not counting towards any points.

    For example, I've already registered it on the Genesys status page, but it's not being counted.


    #CommunityQuestions(Contest,Community,etc.)

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    Danilo Reis
    NA
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  • 2.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 27 days ago

    Hi Danilo, from what I've observed, badges are added manually at this time, so there may be a bit of a backlog. Hopefully things should be showing soon! If you have any issues with things being very delayed, I would suggest interacting with the "Ask me Anything" bot on the Orchestrators home page, and it might be able to point you in the right direction for further assistance.



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    John Butine
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  • 3.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 26 days ago

    I opened a support ticket directly with Beyond support to ensure the team had full visibility of the problem. The case was submitted to beyond@genesys.com as part of this troubleshooting process.



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    Mateus Nunes
    Pre sales
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  • 4.  RE: The page defending the orchestrators is not counting towards any points.

    Posted 26 days ago

    I had the same issue with this badge and a couple of others. I emailed genesysorchestrators@genesys.com, and they fixed it pretty quickly.



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    Lawrence Pinheiro
    Telmex do Brasil S/A
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