Genesys is pleased to announce that the PureCloud Community will soon be moving to a new platform! This is the next step of a project that brings all of our customer communities onto one site. Please stay tuned for more updates in the coming days.
Here are some things that we can look forward to:
- Updated discussion boards with improved features including updated tagging abilities that enhance both search functions and content access
- Integrated libraries of shared resources both from Genesys and member contributions
- The ability to directly connect with other industry peers
- Options to receive daily, weekly, or real-time email digests highlighting recent community conversations through profile customization features
- An updated look and feel
We'll keep you posted.