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The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

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  • 1.  The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

    Posted 10-13-2017 03:15
    No replies, thread closed.


  • 2.  RE: The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

    Posted 10-17-2017 15:39
    No replies, thread closed.

    Garth,

     

    I believe this Community question from earlier in the month also was asking about the same thing: https://community.mypurecloud.com/s/question/0D54400005INIPC/anyone-else-notice-the-directory-sort-order-just-changed

     

    It looks like the change has been deployed now to production, and I am showing the staff listed alphabetically again.

     

    Matt Morgan