Workforce Engagement Management

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;) 

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;) 

Hi Damaris,

Thanks for your reply really appreciated.....

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;)