Workforce Engagement Management

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  • 1.  Timeoff Requests

    Posted 12-08-2022 06:51
    No replies, thread closed.
    Hi everyone

    So a bit of a dilemma and hopefully an answer quickly.

    I am going to give a demo very shortly on WFM to our business.  When I created my documentation I did a "how to" for agents to request timeoff.

    I had put in:

    To I thought I would go and review - I have not timeoff area anymore:

    What happened?
    #WorkforceManagement

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    Shirley Harbers
    Alcatel-Lucent USA Inc.
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  • 2.  RE: Timeoff Requests

    Posted 12-08-2022 07:13
    No replies, thread closed.
    I am so sorry - I figured this one out - was using myself as test and I was not assigned to a management unit.  

    Once I assigned myself everything is working.

    My apologies.

    Shirley

    ------------------------------
    Shirley Harbers
    Alcatel-Lucent USA Inc.
    ------------------------------

    Original Message


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