Genesys Cloud - Main

Hi, I would like to know how daylight time savings are managed by Dialer. Does it automatically autoadjust when changing from Winter to Summer timming, so correct times for callable time sets and campaign schedules are preserved?

Thanks
#Outbound

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Daniel Ondiviela
LeadClic
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From the Resource Center article:
https://help.mypurecloud.com/articles/create-callable-times-entry/

You have to choose the right Zone name:

Note: Callable time sets account for Daylight Savings Time. One callable time set can work all year round. Make sure to select a time zone that uses Daylight Savings Time. For example, CST does not change for Daylight Savings Time, but CST6CDT does.

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George Ganahl GCP (PureCloud) ICCE
Principal Technology Consultant
Genesys
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Thanks a lot

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Daniel Ondiviela
LeadClic
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Original Message:
Sent: 12-03-2019 16:59
From: George Ganahl
Subject: Timezone and daylight time savings

From the Resource Center article:
https://help.mypurecloud.com/articles/create-callable-times-entry/

You have to choose the right Zone name:

Note: Callable time sets account for Daylight Savings Time. One callable time set can work all year round. Make sure to select a time zone that uses Daylight Savings Time. For example, CST does not change for Daylight Savings Time, but CST6CDT does.

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George Ganahl GCP (PureCloud) ICCE
Principal Technology Consultant
Genesys
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