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  • 1.  Timezone and daylight time savings

    Posted 12-03-2019 10:46
    No replies, thread closed.
    Hi, I would like to know how daylight time savings are managed by Dialer. Does it automatically autoadjust when changing from Winter to Summer timming, so correct times for callable time sets and campaign schedules are preserved?

    Thanks
    #Outbound

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    Daniel Ondiviela
    LeadClic
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  • 2.  RE: Timezone and daylight time savings

    Posted 12-03-2019 16:59
    No replies, thread closed.
    From the Resource Center article:
    https://help.mypurecloud.com/articles/create-callable-times-entry/

    You have to choose the right Zone name:

    Note: Callable time sets account for Daylight Savings Time. One callable time set can work all year round. Make sure to select a time zone that uses Daylight Savings Time. For example, CST does not change for Daylight Savings Time, but CST6CDT does.

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


  • 3.  RE: Timezone and daylight time savings

    Posted 12-04-2019 02:41
    No replies, thread closed.
    Thanks a lot

    ------------------------------
    Daniel Ondiviela
    LeadClic
    ------------------------------

    Original Message


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