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  • 1.  Topic Miner for Spanish Transcripts

    Posted 07-26-2023 06:39
    No replies, thread closed.

    Hi everyone

    Today we're really excited to be releasing Topic Miner for Spanish transcripts

    You'll now be able to mine for new Topics, or improve existing Topics, using Spanish transcriptions.

    When creating a new Topic Miner, simply select es-es or es-us from the available drop down:

    This is a great addition to Topic Miner, making the feature available for many more Customers.

    For more information on Topic Miner please see the relevant pages in the Resource Center: Topic Miner Overview

    Thanks


    #Workforce Engagement Management
    #SpeechandTextAnalytics

    ------------------------------
    Andy Boland
    Genesys - Employees
    ------------------------------


  • 2.  RE: Topic Miner for Spanish Transcripts

    Posted 07-26-2023 14:50
    No replies, thread closed.
    Amazing news!!!
     
    The Latam community is starting to use it, and I have collected good comments and feedback.
     
    Congratulation to you and the whole team.
     
    Muchas Gracias


    ------------------------------
    Gustavo Peraza
    Genesys - Employees
    ------------------------------



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