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Track all changes made to an Agents profile

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  • 1.  Track all changes made to an Agents profile

    Posted 09-28-2021 05:06
    No replies, thread closed.
    Hello Team,

    How to track all changes made to an Agents profile (assigning queue and utilization) like a audit trail or log?

    Thanks & Regards,
    Surya
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    ------------------------------
    Surya Kotey
    CXP LAB PTE LTD
    ------------------------------


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