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Transfer a call only to available people

  • 1.  Transfer a call only to available people

    Posted 06-05-2025 18:50

    David | 2021-09-23 08:43:11 UTC | #1

    Hi,

    Is it possible to show only available agents in the transfer option?

    regards


    John_Carnell | 2021-09-23 15:33:02 UTC | #2

    Hi David,

    I am not sure if your question is a development question or a general product question. If its a development question could you please provide some more detail about what you are trying to build and what particular API you have questions around.

    If it is a general product functionality question, I suggest you post this to our Genesys Community forum.

    Thanks, John Carnell Manager, Developer Engagement


    system | 2021-10-24 15:33:32 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12101