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Transfer call on behalf of queue

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  • 1.  Transfer call on behalf of queue

    Posted 06-13-2018 12:05
    No replies, thread closed.
    Hello,

    I have a question regerding outgoing CLI display when an agent try to transfer an active call

    The calling party number configured on the queue that the agent is belonging to, is not displayed during call transfer, however the only number configured on the SIP Trunk is shown

    Is there any way to display the queue number during the transfer ?

    Thank you


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