Genesys Cloud - Main

I am trying to do a blind transfer chat but it's coming up as a null queue.

Under Scripter.Blind Transfer, I have  Variable:   chat%20transfer%20assistant@localhost

And it does not work.   

For voice, I have scripter.blind Transfer as fs%20transfer%20assistant@localhost   and it works.

Is there something with digital/chat for Blind Transfer that I have to do to make it attach a queue for blind transfer?  

Thanks~

#DigitalChannels

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Jason Kerekes
Genesys - Employees
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If you are transferring direct to queue, you can just set the variable type to queue and then select the queue.

Usually I use the localhost trick when transferring to a flow. But not sure how well that would work with a digital interaction.

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Anton Vroon
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