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  • 1.  Translation issue

    Posted 07-01-2026 03:21

    Hi, 

    There is a hick-up in the translation of days in the time off limit view. 1st of July is a Wednesday but in the column it is translated to Tuesday. 


    #TimeOff,AbsenceManagement

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    Silvia Schuts
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  • 2.  RE: Translation issue

    Posted 07-02-2026 06:36

    Hi @Silvia Schuts, 

    Could you please raise a care ticket for this so that one of the team can investigate it further?

    Just a quick question before you do: is the Business Unit time zone different to your local timezone? 

    Paul



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    Paul Wood
    Genesys - Employees
    WFM Product Manager
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  • 3.  RE: Translation issue

    Posted 07-02-2026 08:03

    Hi Paul, 

    time zone is the same:

    I will raise the ticket. 



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    Silvia Schuts
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    Original Message


  • 4.  RE: Translation issue

    Posted 07-02-2026 08:15

    1 last question, what day is the BU start of week?

    We are currently investigating an issue where the day's localisation doesn't reflect the correct offset, when the start of the week isn't the calendar start of the week.



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    Paul Wood
    Genesys - Employees
    WFM Product Manager
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    Original Message


  • 5.  RE: Translation issue

    Posted 07-02-2026 08:21

    Monday :)



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    Silvia Schuts
    Frontline Solutions B.V.
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    Original Message


  • 6.  RE: Translation issue

    Posted 07-02-2026 13:41
    Thanks for the update, Paul.
     
    This was very helpful. I support customers with organizations in both SAE1 and USE1 (Virginia), and we recently came across a similar visual issue in one of our USE1 (Virginia) organizations.
    In our case, the issue was also related to the localization and time zone settings, with both the Business Unit and the local time zone configured as America/Sao_Paulo (GMT-3).
     
    Just to confirm, does this issue only affect the UI localization, or does it also impact the actual Time Off calculations?@Paul Wood 


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    Raphael Poliesi
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  • 7.  RE: Translation issue
    Best Answer

    Posted 07-03-2026 08:51

    It is just the localisation of the text, this looks to be a knock-on effect of a recent language update.

    The underlying service and data are not affected.



    ------------------------------
    Paul Wood
    Genesys - Employees
    WFM Product Manager
    ------------------------------

    Original Message


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